Dressed by Charles delivers to Switzerland, Germany & Austria

Delivery

What happens with your order

Orders placed before 13:00 (CET) Monday to Friday are dispatched the same day. We work together with the Swiss Post or DHL (operator chosen depending on delivery address).

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Returns

How do we solve returns

Size is the most important aspect of buying new clothes and shoes. We want you to really feel your best. This is why returns are free. You will receive a return note together with your order. Simply fill it out and return the package within 20 days of receiving your delivery

It is important to us that you try on your ordered items – move around, sit, stand and move some more.

But understand that returned items that show signs of being worn more than just to try it on will not be refunded or sent back to you.

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